Bad actors are proving their agility as they responded to the COVID-19 pandemic with a deluge of fraud attempts that sought to capitalize on peoples’ altruism, vulnerability, fear, and curiosity.
For example, the number of phishing scams – authentic-looking messages that capture valuable login credentials – increased by 667%, and law enforcement agencies worldwide have issued warnings about continued fraud attempts.
When employees are stressed, isolated, and overwhelmed, they are more likely to engage with and fall for these threats. Unfortunately, during the pandemic, employees report feeling more stressed than ever, something that is unlikely to abate anytime soon.
While automation and computer science and engineering software can help reduce this risk, companies should pour energy and resources into training initiatives that educate employees on the risks and equip them with practical strategies for protecting data.
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